TERMS & CONDITIONS
Terms & conditions valid from 1st January 2023:
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you” or “Customer”), hereinafter referred to as “homefullofclothes”, ”us ” or ”we”, at the homefullofclothes website, mobile website, or Instagram (jointly referred to as ”homefullofclothes.com”).
Please make sure you have read and understood the Terms before placing your order. A prerequisite for starting to use the Store and placing orders is reading and accepting these Regulations.
The inclusion of any products or services on homefullofclothes.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
The Customer shall be liable for providing false personal data. The Seller reserves the right to refuse to process and cancel a product order in a situation where the Customer has provided false data or where the data raises reasonable doubts of the Seller as to its correctness. In such a case, the Customer will be informed by phone or e-mail about the reasons for cancellation of the order. In such a situation, the Customer has the right to explain all circumstances related to the verification of the veracity of the data provided and the cancellation of the order. In the absence of data allowing the Store to make contact with the Customer, the Store will provide any explanations after the Customer has made contact.
The customer is responsible for all transactions that were carried out using the this website. The store undertakes to make every effort to protect any given personal data and information from disclosure. The customer undertakes to make every effort to protect the personal data and information from disclosure to unauthorized third parties.
The Customer declares that all data provided by him/her for the purpose of processing the order are true, while the Store is not obliged to verify their veracity and correctness.
Use of the store is not permitted for persons under eighteen (18) years of age (or the age of majority in effect in your country).
2. Prices and delivery charges
The prices displayed at homefullofclothes.com include the statutory Value Added Tax for European Union countries, but do not include import duties, fees and taxes upon delivery for third countries. This charge is determined by your local customs authority. Payment of these is necessary to release your order from customs. Different incoterms delivery terms may apply depending on the country of delivery.
Transportation cost is also not included and will be confirmed at the checkout page.
Transportation cost and import duties, fees and taxes do not apply for free shipping threshold value.
Like many retailers, we reduce prices of products periodically. If you purchase a product before it is reduced, we are not obliged to honour the newly reduced sale price for you, and nor are we required to price match a product you may see cheaper elsewhere.
3. Ordering/conclusion of contract
The ordering options available to you are via homefullofclothes.com and our socials (Instagram, Depop).
By placing an order for any products on the Website (“Order”), you are offering to purchase the products on and subject to these Terms.
Each Order you place will be a separate and binding agreement between you and us with respect to the supply of the products in accordance with these Terms.
If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such an order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact us via email or socials to settle the refund.
Before you place your order, you will be informed of the expected delivery details and cost. Once the order is confirmed and packed at our warehouse you will receive a tracking number for your consignment.
Please note that you are responsible for accepting the delivery once the parcel is shipped.
If you refuse the delivery or cover the charges resulting from your country's domestic tax policy or import regulations, we will deduct the cost of returning the parcel from your refund.
7. Returns or cancellation
Please carefully check that your Order (including delivery address) is accurate before you submit it as unless otherwise provided for under these Terms, no cancellations, returns or changes will be accepted.
8. Payment methods
We generally accept the following payment methods: credit/debit card payment and payment through Paypal. We reserve the right not to accept certain payment methods for a given order and to refer to other payment methods.
Credit card or Payment card
You can enter your payment details at the time you place your order using a valid credit or payment card (with a VISA or Mastercard logo). The applicable amount will immediately be reserved on your credit/payment card but will not be debited until the goods are dispatched. Please note that applicable bank charges will be borne by you.
When paying by PayPal, the applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Homefullofclothes reserves the right to deny any purchase.
9. Our Liability
To the extent permitted by law, our liability to you for loss or damage of any kind arising out of your use of, or relating to, this Website will be reduced or limited to the extent (if any) that you cause or contribute to the loss or damage.
10. Statutory right of revocation and Statutory liability for defects - EU CUSTOMERS.
This clause only applies to customers based in the EU and who wish to cancel a Contract under the Consumer Contracts Regulations.
You have a statutory right of revocation.
Information regarding the right of revocation:
You have the right to revoke this contract within 14 days without giving any reasons. The period of revocation is 14 days from the day on which you, or a third party designated by you (but who is not the carrier), took possession of the last item of merchandise. In order to exercise your right of revocation you must notify us of your decision to revoke the contract by sending us an unequivocal declaration (e.g. a letter sent by post or an e-mail). If you wish, you may use the attached revocation form, but there is no requirement to do so. You may also complete and submit the revocation form or other unequivocal declaration online through the contact form on our website. If you submit your notice of revocation online, we will send you a confirmation of receipt without undue delay (e.g. by e-mail). You will be deemed to have complied with the revocation period if you send your notice of revocation before such period expires.
Consequences of revocation
If you revoke this contract, we are required to refund all payments we received from you, including delivery costs (except any additional costs incurred as a result of you choosing a delivery method other than the lowest-cost standard delivery offered by us), without undue delay and at least within 14 days from the day on which we received your notice of revocation of this contract. Refunds will be processed using the same method of payment which you used for the original transaction, unless expressly agreed otherwise with you. We will not charge you any fees for the refund. We may hold off completing your refund until we have received the merchandise back, or you have supplied us with proof that you have returned the merchandise, whichever occurs earlier. You are obliged to return or hand over all merchandise to us without undue delay, but at least within 14 days from the day on which you gave us your notice of revocation of this contract. The above requirement is deemed satisfied if you return the goods before expiry of the 14-day period. You are only obliged to cover any depreciation in the value of merchandise if the depreciation is attributable to your improper handling of the merchandise when examining its condition, properties and function.
The right of cancellation expires prematurely for contracts subject to sealed goods which have been unsealed after delivery and which are not suitable for return due to hygienic reasons.
Products offered in the Store are brand new and original. The Seller shall be liable to the consumer for any lack of conformity with the contract existing at the time of delivery of the goods and which has become apparent within two years from that time.
In case of non-conformity with the contract, the consumer has the right to demand that the goods be brought into conformity with the contract, to receive a proportionate price reduction or to terminate the contract.
To bring the goods into conformity with the contract, the consumer may choose between repair and replacement, unless the chosen remedy would be impossible or, compared to another remedy, would involve disproportionate costs for the seller, taking into account all the circumstances of the case To bring the goods into conformity with the contract, the consumer may choose between repair and replacement, unless the chosen remedy would be impossible or, compared to another remedy, would involve disproportionate costs for the seller, taking into account all the circumstances of the case.
The consumer does not have the right to terminate the contract if the non-conformity is only insignificant.
The consumer has the right to withhold payment of the remainder of the price or part thereof until the seller has fulfilled its obligations under the above.
The relevant statutory provisions govern our liability for defects.
If you have a complaint, please contact us. If you feel your complaint is not adequately addressed you can – but are not obliged to – use the Online Dispute Resolution (ODR) platform that you can access through http://ec.europa.eu/odr.
If there are defects in the goods you have purchased, homefullofclothes abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by messaging us via email or socials (Instagram, Depop)
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
13. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at homefullofclothes remain with quipma GmbH and its subsidiaries or licensors. Any use of homefullofclothes or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of homefullofclothes.
14. Third Party Links
The Website may contain links to third party sites. The links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement by us of the sites or the information, products or services provided at those sites. You access those sites and use the information, products and services made available at those sites at your ow
You agree to indemnify us (including our related companies and our and their directors, officers, employees, agents and contractors) for any loss or damage any of the foregoing suffer if you breach these Terms.
16. Intellectual Property
All intellectual property rights in all software and content made available to you on or through the Website remains our property. You are authorised to download, view, copy and print any content on the Website for personal, informational and non-commercial purposes only. Such content must not be modified or altered in any way.
You are not permitted to copy, reproduce, alter, distribute, publish or use in any manner any content on the Website other than as permitted under these Terms without our prior written and express consent. Such consent may be withheld by us at our absolute discretion.
You must not remove any copyright or trademark notices from the content found on the Website.
We make no representation or warranty to you of any kind, express or implied that our products or services will not infringe any intellectual property rights of a third party.
17. Entire Agreement
These Terms and the Policies constitute the entire agreement between the parties as to its subject matter and supersedes and cancels all prior agreements, understandings and negotiations in connection with it and may only be altered in writing signed by all parties.
HOW TO CONTACT US
If you have any queries or would like more information about these Terms or any of our Policies, contact our customer service team via firstname.lastname@example.org.